General Terms & Conditions

General Terms & Conditions

For more information to our General Terms & Conditions please click here  ⇒ GTC

Cancellations of bookings by directly bookings through us:
Cancellations until 45 days before rental begin: free of charge
Cancellations between 44 and 30 days before rental begin: 50% of the rental sum must be paid
Cancellations between 29 and 0 days before rental begin and no show: 100% of the rental sum must be paid

Terms for payment:
The total amount of the reservation is required prior to arrival.
50% deposit at the booking,
the second half of the rent up to 30 days before arrival.

Raiffeisenbank Mischabel-Matterhorn, 3924 St.Niklaus
Payable to: Swift/BIC: RAIFCH 22496
Name: Residence YanNoe Zermatt GmbH, 3920 Zermatt, Flesche 46
IBAN: CH15 8080 8002 0170 1783 4
for an international bank transfer use the SEPA payment with division of fee or TransferWise (for more info scroll down).
Bank- or credit card charges will be invoiced the tenant.

When something unforseen should coming up

Insurance for cancellation costs

Who cancels a booking – no matter for what reason – before the start, will owe cancellation costs depending on the cancellation time. This risk can be covered by cancellation cost insurance. We can offer you such an insurance through ERV European travel insurance for the costs of 3.75% of the rental sum til a rental sum of CHF 9’999,– and 4,75% for a higher rental sum till CHF 20’000,–
⇒ attached the information sheet and the general insurance conditions

For the payment of the deposit from abroad to us we recommend you:

  • Do you know the clever alternative for bank transfers abroad?
    See how it works
  • You also can use PayPal for the transfer  –
    please use the following link
    ⇒ Link PayPal
  • Transfer by bank with SEPA 

Why booking directly on this website

Ideal location, ski in-ski out

herzlich willkommen

Good to know what we take for granted

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